Privacy Policy

1. Introduction


1.1 Welcome to eBay international e-commerce platform. eBay takes its responsibilities under applicable privacy laws and regulations ("Privacy Laws") seriously and is committed to respecting our eBay website and mobile applications (the "Platform") (we refer to the Platform and the services we provide on the Platform collectively as " "Service"). User means a user who has registered an account with us to use the Service, including buyers and sellers (individually and collectively, "Users", "you" or "your"). We recognize the importance of Personal Data You entrust us with and trust us with the responsibility to properly manage, protect and process your personal data. This privacy policy ("Privacy Policy" or "Policy") is designed to help you understand how we collect, use, disclose and/or process you Personal data provided to us and/or held by us about you now and in the future and to help you make informed decisions before providing any of your personal data to us.


1.2 "Personal Data" or "Personal Data" means personal data, whether true or not, that can be identified from that data or that data and other information that the Organization has or may have access to. Common examples of personal data may include name, ID number and contact information.


1.3 By using the Services, registering an account with us, accessing our Platform, or accessing the Services, you acknowledge and agree that you accept the practices, requirements and/or policies outlined in this Privacy Policy, and you hereby consent to our collection as provided herein Describe, use, disclose and/or process your personal data. If you do not consent to the processing of your personal data as described in this Privacy Policy, please do not use our Services or access our Platform. If we change our Privacy Policy, we will notify you, including by posting these changes or revised Privacy Policy on our Platform. We reserve the right to modify this privacy policy at any time. To the maximum extent permitted by applicable law, your continued use of the Services or Platform, including placing any Orders.


1.4 This Policy applies together with other notices, contractual terms, and consent terms that apply to our collection, storage, use, disclosure and/or processing of your personal data. Unless we indicate otherwise, this Policy is not intended to override such notices or terms. .


1.5 This policy applies to both buyers and sellers using the Service, unless expressly stated otherwise.


2. When does eBay collect personal data?


2.1 We will/may collect personal data about you:


When you register and/or use our services or platform, or open an account with us;


When you submit any form, including without limitation application forms or other forms related to any of our products and services, whether online or through a physical form;


When you enter into any agreement or provide other documents or information about your interactions with us, or when you use our products and services;


When you interact with us, such as by telephone (which may be recorded), letters, faxes, face-to-face meetings, social media platforms and email, including with our customer service agents;


When you use our electronic services or interact with us through our applications or use services on our platform. This includes, but is not limited to, through cookies that we may deploy when you interact with our applications or websites;


When you grant permission to share information with our App or Platform on your device;


When you associate your eBay account with your social media or other external accounts or use other social media features in accordance with the provider's policies;


When you conduct transactions through our services;


When you provide us with feedback or complaints;


When you register for a competition; or


When you submit your personal data to us for any reason.


The above is not exhaustive but sets out some common circumstances in which personal data about you may be collected.


3. What personal data is collected from shoppers?


3.1 Personal information that eBay may collect includes but is not limited to:


Name;


email address;


date of birth;


Billing and/or shipping address;


bank account and payment information;


telephone number;


gender;


Information sent by or related to the devices used to access our Services or Platform;


Information about your network and the people and accounts you interact with;


Photographs or audio or video recordings;


Government-issued identification or other information we need for due diligence, know your customer, identity verification or fraud prevention purposes;


Marketing and communications data, such as your preferences in receiving marketing communications from us and third parties, your communication preferences and history of communications with us, our service providers and other third parties;


Usage and transaction data, including details of searches, orders, ads and content you interact with on the Platform and other products and services relevant to you;


location data;


Any other information when the user registers to use our services or platform and when the user uses the service or platform, as well as information about how the user uses our service or platform; and




Aggregate data on user interactions with content.




3.2 You agree not to submit any inaccurate or misleading information to us and you agree to notify us of any inaccuracies or changes to such information. We reserve the right, at our sole discretion, to request further documentation to verify the information you provide.








3.3 If you register as a user of our Platform using your social media account (“Social Media Account”), link your eBay account to your social media account, or use any eBay social media features, we may access your information Social media providers voluntarily provide your account in accordance with such provider's policies and we will manage and use any such personal data in accordance with this policy at all times.








3.4 If you do not want us to collect the above information/personal data, you may opt out at any time by notifying our Data Protection Officer in writing. For more information about opting out, please see the section below titled "How can you withdraw your consent, delete, request access to, or modify the information you have provided to us?" However, please note that opting out or withdrawing your consent to our collection, use or processing of your personal data may affect your use of the Services and Platform. For example, opting out of location collection will cause its location-based features to be disabled.
















4. Collection of other data












4.1 Like most websites and mobile applications, your device sends information, which may include data about you that is recorded by web servers while you browse our Platform. This typically includes, but is not limited to, your device's Internet Protocol (IP) address, computer/mobile device operating system and browser type, mobile device type, mobile device characteristics, Unique Device Identifier (UDID) or Mobile Device Identifier (MEID) ) ) for your mobile device, the address of the referring website (if any), the pages you visit on our websites and mobile applications and the duration of your visit, and sometimes "cookies" (which can use your browsing (disabled in the browser preferences)) helps the website remember your last visit. If you are logged in, this information will be associated with your personal account.








4.2 Our mobile applications may use technologies such as GPS, Wi-Fi, etc. to collect precise information about the location of your mobile device. We collect, use, disclose and/or process this information for one or more purposes, including but not limited to services where you request or provide you with relevant content based on your location or allow you to share your location with other users, as Some of the services provided under our mobile application. For most mobile devices, you can withdraw your consent for us to obtain your location information through your device settings. If you have any questions about how to disable location services for your mobile device, please contact your mobile device service provider or device manufacturer.








4.3 When you view pages on our website or mobile applications, view content and advertisements on our platform or through the Services, and access other software (including but not limited to IP address, operating system, ETC.); however, your Devices send us information about content, advertising and/or software installed on the Services and Platform, and when rather than page views.
















5. Cookies








5.1 We or our authorized service providers and advertising partners may from time to time use "cookies" or other features to allow us or third parties to collect or share information about your use of our services or platforms. These features help us improve our Platform and the services we offer, help us offer new services and features, and/or enable us and our advertising partners to provide you with more relevant content, including through remarketing. A "cookie" is an identifier stored on your computer or mobile device that records data about how and when your computer or device, services or platforms are used or accessed, the number of people and other activity on our platform. We may associate cookie information with Personal Data. Cookies are also linked to information about the items you choose to purchase and the web pages you visit. This information is used to track your shopping cart, deliver content specific to your interests, enable our third-party advertising partners to serve advertisements on sites across the Internet, and perform data analysis and monitor service usage.








5.2 You can refuse the use of cookies by selecting the appropriate settings on your browser or device. However, please note that if you do this, you may not be able to use the full functionality of our Platform or Services.
















6. How do we use the information you provide us?








6.1 We may collect, use, disclose and/or process your personal data for one or more of the following purposes:








consider and/or process your application/transactions with us or your transactions or communications with third parties through the Services;




To administer, operate, provide and/or manage your use of and/or access to our Services and our Platform (including without limitation remembering your preferences), and your relationship with us and your user account;




Respond to, process, process or complete transactions and/or fulfill your requests for certain products and services and notify you of service issues and unusual account operations;




Enforce our Terms of Service or any applicable end user license agreement;




Protect the personal safety and the rights, property or safety of others;




For identification, verification, due diligence or know-your-customer purposes;




Assess and determine your credit and risk profile and eligibility for credit products;




Maintain and manage any software updates and/or other updates and support that may be required from time to time to ensure the smooth running of our Services;




To process or facilitate customer service, carry out your instructions, handle or respond to any inquiries made by or on your behalf (or purportedly made by you);




To manage and/or administer your relationship with us or your use of our Services, such as, but not limited to, communicating to you administrative information in relation to our Services. You acknowledge and agree that we may send such communications to you by post of letters, documents or notices, which may involve disclosing certain of your personal data to effect delivery of the same, and on the outer envelope/mail package;




Allow other users to interact with you, contact you, or view certain of your activities on the Platform, including notifying you on the Platform when other users send you private messages, comment for you on the Platform, or connect with you using social features of;




Conduct research, analysis and development activities (including but not limited to data analysis, surveys, product and service development and/or analysis), analyze how you use our Services, recommend products and/or services relevant to your interests, and improve our services or products and/or enhance your customer experience;




Allow for audits and surveys to verify the size and composition of our target audience and understand their experience with eBay services;




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To send you marketing and/or service information and materials through various media and communications related to products and/or services (including but not limited to third-party products and/or services that eBay may offer) related to eBay (and/or its affiliates) or related companies) may sell, market, or promote products or services, whether such products or services now exist or are created in the future. You can unsubscribe from receiving marketing communications at any time using the unsubscribe function in electronic marketing materials. We may use your contact information to send newsletters or marketing materials to us and our related companies;




In response to legal process or as required by any applicable law, governmental or regulatory requirement in any relevant jurisdiction, or when we have a good faith belief that such disclosure is necessary, including without limitation to satisfy disclosure requirements pursuant to an action against eBay or its related companies Obligations or requirements of any legal requirement binding on affiliated companies (including, where applicable, display of your name, contact and company details);




Generate statistics and research for internal and statutory reporting and/or record keeping requirements;




Conduct due diligence or other screening activities (including, but not limited to, background checks) in accordance with legal or regulatory obligations or risk management procedures that may be required by law or that we may have in place;




Review our services or eBay's business;




Prevent or investigate any actual or suspected violation of our Terms of Service, fraud, illegal activity, negligence or misconduct, whether related to your use of our Services or any other matter arising from your relationship with us;




Respond to any threatened or actual claim against eBay or other claim that any content infringes the rights of a third party;




store, host, back up (whether for disaster recovery or otherwise) your personal data, whether within or outside your jurisdiction;




Process and/or facilitate business asset transactions or potential business asset transactions if such transaction involves eBay as a participant or only an affiliate or affiliate of eBay as a participant or involves eBay and/or any one or more of eBay's affiliates or affiliated companies as participants, and there may be other third-party institutions involved in the transaction. "Business Asset Transaction" means the purchase, sale, lease, merger, consolidation or any other acquisition, disposition or financing of an organization or a portion of an organization or any business or assets of an organization; and/or




Any other purpose for which we notify you with your consent.




(collectively, the “Purpose”).








6.2 You acknowledge, agree and agree that eBay may access, store and disclose your account information and content if required by law or a court or any government or regulatory agency having jurisdiction over eBay. Believe that such access preservation or disclosure is reasonably necessary to: (a)

to comply with legal process; (b) to comply with the requests of any governmental or regulatory agency having jurisdiction over eBay; (c) to enforce the eBay Terms of Service or this Privacy Policy; (d) to respond to any threatened or actual claim against eBay or any Content To respond to other claims of infringement of third party rights; (e) To respond to your customer service requests; (f) To protect the rights, property or personal safety of eBay and its users and/or the public or personal safety.








6.3 As the purposes for which we will/may collect, use, disclose or process your personal data depend on the current circumstances, the above purposes may not arise. However, unless privacy laws permit processing of applicable data without your consent, we will notify you of such other purposes after obtaining your consent.
















7. How does the store protect and retain customer information?








7.1 We implement various security measures and strive to ensure the security of your personal data on our systems. User personal data is contained behind secure networks and is only accessible by a limited number of employees with special access rights to such systems. However, absolute security cannot be guaranteed, it is inevitable.








7.2 We will retain personal data in accordance with privacy laws and/or other applicable laws. That is, we will destroy or anonymize your personal data when we reasonably determine that (i) retaining such personal data no longer serves the purposes for which it was collected; (ii) retention is no longer necessary for any legal or business purpose ; (iii) there are no other legitimate interests requiring the further retention of such personal data. If you cease using the Platform, or your consent to use the Platform and/or the Services is terminated or revoked, we may continue to store, use and/or disclose your personal data in accordance with this Privacy Policy and our obligations under the Privacy Laws. Subject to applicable law, we may securely process your personal data without prior notice to you.
















8. Will eBay disclose the information it collects from visitors to outside parties?








8.1 In conducting our business we will/may need to use, process, disclose and/or transfer your personal data to our third party service providers, agents and/or our affiliated or related companies, and/ or other third parties, which for one or more of the above, may be located within or outside Singapore. Such third party service providers, agents and/or affiliates or related companies and/or other third parties will process your personal data on our behalf or otherwise for one or more of the above. We strive to ensure that third parties and our affiliates protect your personal data from unauthorized access, collection, use, disclosure, processing or similar risks and only retain your personal data for as long as required for the data purposes stated above.








our subsidiaries, affiliates and related companies;




Buyers or sellers with whom you transact or interact on the Platform, or in connection with your use of the Services for the above purposes;




other users of our platform for one or more of the above;




Contractors, agents, service providers and other third parties we use to support our business. These include, but are not limited to, parties that provide administrative or other services to us, such as mailing companies, logistics service providers, financial services providers, advertising and marketing partners, telecommunications companies, information technology companies and data centers;




Government or regulatory authority over which eBay has jurisdiction or as permitted by Section 6.2;




In the event of a merger, divestiture, reorganization, reorganization, dissolution or other sale or transfer by Buyer or other successor of some or all of eBay’s assets (whether as a going concern or as part of bankruptcy, liquidation or similar proceeding) held by eBay Personal data about users of our Services is a transferred asset; or is a counterparty to a transaction involving business assets with eBay or any of its affiliates or related companies; and




Third parties to whom we disclose it for one or more projects and such third parties in turn collect and process your personal data for one or more projects.




8.2 We may share user information, including statistical and demographic information about our users and information about their use of the Services, with advertising partners and third-party providers of advertising, remarketing and/or other programs.








8.3 For the avoidance of doubt, to the extent that privacy laws or other applicable laws permit organizations such as us to collect, use or disclose your personal data without your consent, such consent granted by law will continue to apply. Subject to the above and subject to applicable law, we may use your personal data for our recognized legal bases, including to comply with our legal obligations, the performance of our contract with you, the pursuit of legitimate interests and where our use of the data exceeds the need for you any damage to your data protection rights or, where necessary, in connection with legal claims.








8.4 Personal data transmitted to or contained on the Website may be unlawfully intercepted or accessed by third parties, technology may malfunction or not work as expected, or the information may be accessed, misused or misused by others through no fault of ours . Nonetheless, we will deploy reasonable security measures to protect your personal data in accordance with the requirements of privacy laws; however, absolute security cannot be guaranteed, such as but not limited to when malicious and sophisticated hacking attacks result in unauthorized disclosure. It's not our fault.








8.5 eBay allows you to share videos from YouTube ("YouTube Content") within the eBay Live feature. For this purpose, eBay uses the YouTube API service provided by YouTube. By using shared YouTube content, you agree to be bound by the Google Privacy Policy (http://www.google.com/policies/privacy).








8.6 Subject to eBay's Terms of Service, Users (including any employee, agent, representative or any other person acting on behalf of or on behalf of Users) hereby agree that by using the Services ("Recipients") they will (i) comply with any all applicable privacy laws in relation to such data, including any collection, processing, storage or transmission or transmission of such data; (ii) permit eBay or the Recipient to obtain from the Recipient (iii) in (ii) and (iii) above in each case the user whose personal data was collected (the “Disclosing Party”) to allow eBay or the Disclosing Party to review the information collected about them by the Recipient,








8.7 Notwithstanding anything contained herein, Seller (including any employee, agent, representative or any other person acting on behalf of or on behalf of User) shall comply with all applicable privacy laws and shall abide by any Buyer's information received from eBay. All applicable privacy laws. (i) Such Buyer's Personal Data shall not be used except as reasonably necessary to respond to Buyer's inquiries and to respond, process, process or complete without the prior written consent of Buyer and eBay transactions; (ii) use of such information to contact buyers outside the eBay platform should be avoided; (iii) such buyer’s personal data shall not be disclosed to any unauthorized third party without the prior written consent of the buyer and eBay; ( iv) Adequate security measures shall be in place to protect the personal data held by each eBay user, such data shall be retained only for the purposes stated above and for the period specified in the Privacy Act, and such data shall be deleted upon receipt or returned to Any reasonable and reasonable requests from eBay or after completion of a transaction; (v) In the event of any potential data breach or other loss of such user data, please notify eBay's Personal Data Protection Officer at ebayshopeng@gmail.com.












9. Children’s information








9.1 The Services are not intended for children under 13 years of age. We do not knowingly collect or maintain any personal data or non-personally identifiable information from anyone under the age of 13, and no part of our Platform or other Services is directed to children under the age of 13. As a parent or legal guardian, please do not allow such children in your care to submit personal data to eBay. If the Personal Data of a child under the age of 13 in your care is disclosed to eBay, you hereby consent to the processing of that child's Personal Data and accept and agree to be bound by this Policy on the child's behalf. We will close any accounts dedicated to such children and will delete and/or delete any personal data submitted by any child under the age of 13 that we believe does not include parental consent.
















10. Information collected by third parties








Web analytics services provided by "Google"). Google Analytics uses cookies (text files placed on your device) to help the Platform analyze how users use the Platform. The information generated by the cookie about your use of the Platform (including your IP address) will be transmitted to and stored by Google on servers in the United States. Google will use this information to evaluate your use of the platform, compile reports on website activity for website operators and provide other services relating to website activity and internet usage. Google may also transfer this information to third parties where required to do so by law, or where such third parties process the information on Google's behalf.




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10.2 We and third parties may make software applications available for download through the Platform or Services from time to time for your use. These applications may have separate access and allow third parties to view your identifying information, such as your name, user ID, your device's IP address or other information, such as that you may have previously installed or through the first third-party software for you Any cookies installed by the application or website. In addition, these applications may require you to provide additional information directly to the third party. eBay does not own or control the third-party products or services offered through these applications. We encourage you to read the terms and other policies posted by such third parties on their websites or elsewhere.












11. Disclaimer Regarding Security and Third-Party Websites








11.1 We do not guarantee the security of personal data and/or other information you provide on third-party websites. We do implement various security measures to maintain the security of your personal data in our possession or control. Your personal data is contained behind secure networks and is only accessible by a limited number of persons who have special access rights to such systems and are required to keep the personal data confidential. We use secure servers when you place an order or access your personal data. Any personal data or sensitive information you provide is encrypted into our database and can only be accessed as described above.








11.2 In order to provide you with greater value, we may select various third-party websites to link and frame within the platform. We may also engage in co-branding and other relationships to provide e-commerce and other services and functionality to our visitors. These linked websites have separate and independent privacy policies and security arrangements. Even if the third party is affiliated with us, we have no control over these linked sites, and each site has privacy and data collection practices that are independent of ours. We may not receive data collected by our co-branded partners or third-party websites (even if available on or through our Platform).


11.3 We therefore accept no responsibility for the content, security arrangements (or lack thereof) and activities of these linked websites. These linked sites are provided for your convenience only and you access them at your own risk. Nonetheless, we seek to protect the integrity of our platform and the links on each platform, so we welcome any feedback about these linked sites (including, without limitation, if a specific link does not work).


12. Will eBay transfer your information overseas?


12.1 Your personal data and/or information may be transferred, stored or processed outside your country for one or more projects. In most cases, we process your personal data in Singapore, where our servers are located. eBay will only transfer your information overseas in compliance with privacy laws.


13. How can you withdraw your consent, request access to or correct the information you have provided to us?


13.1 Withdrawal of consent


ebayshopeng@gmail.com agrees to withdraw your interest in the collection, use and/or disclosure and/or request deletion of your personal data in our possession or control. We will handle such requests in accordance with this Privacy Policy and our obligations under the Privacy Act and other applicable laws. However, withdrawing your consent may mean that we will no longer be able to provide services to you and we may need to terminate your existing relationship and/or your contract with us.


13.1.2 If you share YouTube content, in addition to withdrawing your consent to us by email in accordance with clause 13.1.1, you can also withdraw eBay's access to your personal data through the Google security settings page at https://security Permissions.google access. com/settings/security/permissions


13.2 Request for access to or correction of personal data


13.2.1 If you have an account with us, you may personally access and/or correct your personal data currently in our possession or control through the account settings page on the Platform. If you do not have an account with us, you may request access to and/or correction of your personal data currently in our possession or control by submitting a written request to us. We need sufficient information from you to determine your identity and the nature of your request to be able to process your request. Therefore, please submit your request in writing to our Personal Data Protection Officer by sending an email to ebayshopeng@gmail.com.


13.2.2 We may charge you a reasonable fee for processing and processing your request to access your personal data. If we elect to charge a fee, we will provide you with a written estimate of the fee we will charge. Please note that we are not required to respond to or process your access request unless you agree to pay a fee.


13.2.3 We reserve the right to refuse correction of your personal data in accordance with the provisions of the Privacy Act where they require and/or authorize organizations to refuse correction of personal data in specific circumstances.


14. Questions, concerns or complaints? contact us


14.1 If you have any questions or concerns about our privacy practices, you are welcome to contact us by email at: ebayshopeng@gmail.com.




Last modified: 2020 October 12